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Get help

Questions, bug reports, or feedback about form9? Email form9@bugsntea.dev and we'll get back to you. Including your device model and iOS version helps us help you faster.

Deleting your data

form9 has no account and no login of its own, so there is no profile to close. Almost everything the app knows about you — your puzzles, statistics and settings — is stored on your device and is gone the moment you delete the app. Two things live elsewhere, and here is how to remove each.

  • Leaderboard scores and achievements. These are held by Apple or Google, not by us, and only if you chose to sign in. Delete them from the platform that stores them: on iPhone and iPad, at privacy.apple.com, or in Settings ▸ Game Center on the device. On Android, in the Play Games app under your profile settings, or at myaccount.google.com. Removing them there removes them from form9 too — we hold no copy.
  • Purchase records. A purchase is tied to an anonymous identifier so the app can restore it on a new device. To have that identifier and its transaction record erased, email form9@bugsntea.dev from the address you would like us to reply to, and we will delete it within 30 days. Note this also removes our record of your purchase, so form9 Pro can no longer be restored automatically — the App Store or Google Play receipt remains your proof of purchase, and we cannot delete records held by them.
  • Everything else. Deleting the app removes all local data. If iCloud sync is enabled on iPhone or iPad, also remove form9 from Settings ▸ Apple Account ▸ iCloud to clear the synced copy.

We keep nothing else, and form9 sends us no analytics about how you play. Deletion requests are answered within 30 days.

Impressum

Angaben gemäß § 5 TMG
Agata Raap
c/o MDC Management #5422
Welserstraße 3
87463 Dietmannsried
Germany

E-Mail: form9@bugsntea.dev
Telefon: +49 177 5285335
USt-IdNr.: DE429111262